LucidChat
See your AI Employee
Clear monthly pricing

Choose the AI Employee that fits your business.

Start with Chat AI for website chat and configured messaging, Voice AI for inbound calls, or Complete for both. Save $99/month with Complete. All public plans are billed monthly.

Chat AI Employee
$299/month
Plus $299 one-time Setup & Training

Website chat, with supported messaging options where included in your order and configured, for questions, lead capture, and booking support.

  • Answer website visitors 24/7
  • Give instant, business-specific answers
  • Capture names, contact details, and intent
  • Qualify prospects with consistent questions
  • Handle approved objections in the moment
  • Guide qualified leads toward appointments
  • Escalate conversations when human help is needed
  • Train on your website and approved knowledge
Choose Chat AI
Voice AI Employee
$499/month
Plus $299 one-time Setup & Training

24/7 inbound call handling with 500 Voice Minutes included every billing cycle.

  • Answer inbound calls 24/7
  • 500 Voice Minutes included each billing cycle
  • Give callers useful, business-specific answers
  • Capture caller details, needs, and intent
  • Qualify prospects with consistent questions
  • Handle approved objections during the call
  • Guide qualified callers toward appointments
  • Escalate or route calls when configured
Choose Voice AI
Best value · Save $99/month
Complete AI Employee
$699/month
Plus $299 one-time Setup & Training

Chat + Voice AI working together, with 500 Voice Minutes included every billing cycle.

  • Everything included with Chat AI
  • Everything included with Voice AI
  • One coordinated experience across chat and phone
  • 24/7 coverage wherever conversations begin
  • Lead capture, qualification, and booking support
  • Approved objection handling across both channels
  • 500 Voice Minutes included each billing cycle
  • Save $99 every month versus separate plans
Choose Complete AI

Supported messaging channels and the unified inbox depend on your order and configuration. Channels are not automatically activated; provider charges may apply and are disclosed before activation. Voice is a separate product component.

Voice Minutes

Add more when you need them.

  • 250 Voice Minutes – $99 one time
  • 500 Voice Minutes – $179 one time · Most popular
  • 1,000 Voice Minutes – $299 one time · Best value
  • Included Voice Minutes reset at the start of each billing cycle and do not roll over.
  • Purchased Voice Minutes are used after included minutes. They do not expire while Voice service remains active.
  • If Voice service ends, unused purchased Voice Minutes become dormant and cannot be used or refunded while service is inactive. The remaining balance is restored if eligible Voice service is reactivated on the same account.
Setup & Training

$299 one time

Chat AI Employee is $299/month. Setup & Training is a separate, non-waived $299 one-time fee. $598 before applicable tax is due at checkout. No public trial or public setup-fee waiver is offered. Applicable tax and the exact total are shown before payment. Review Agreement 1.1.

Coverage cost illustration

Compare your paid coverage assumption.

Enter four inputs to compare coverage-equivalent paid hours with one LucidChat plan. This is a cost illustration – not a staffing plan or a promise of savings.

12 hours
7 days
$20

363.7 coverage-equivalent paid hours/month
Hours/day × days/week × 4.33. Fractional monthly hours are an estimate, not evidence of a lawful or workable staffing schedule.

Human coverage

$7,274

Illustrative monthly compensation

LucidChat plan

$699

Recurring monthly subscription

Monthly difference

$6,575 less

LucidChat recurring cost in this illustration

Annualized difference

$78,905 less

Monthly difference × 12; setup fee excluded

Monthly recurring cost comparison
Human
$7,274
LucidChat
$699
Separate one-time cost$299 Setup & Training

The one-time $299 Setup & Training fee includes initial AI Employee configuration and training using your approved business information, plus one remote onboarding and training session for the owner and designated staff. We provide implementation guidance and reasonable follow-up support to help your team get started. Dashboard access is limited to authorized users. Additional custom or scheduled training may be arranged separately.

Not included in recurring monthly or annualized figures.
Plain-language policies

Billing questions

These summaries are for convenience. Your checkout terms, Customer Subscription Agreement, and Terms of Service govern.

What happens when my included Voice Minutes run out?

Voice service requires an available minute balance. You can purchase a Voice Minutes pack to add more capacity. Included minutes are used first, followed by purchased minutes.

Do included Voice Minutes roll over?

Included Voice Minutes reset at the start of each billing cycle and do not roll over.

What happens to purchased Voice Minutes?

Purchased Voice Minutes are used after included minutes. They do not expire while Voice service remains active. If Voice service ends, unused purchased Voice Minutes become dormant and cannot be used or refunded while service is inactive. The remaining balance is restored if eligible Voice service is reactivated on the same account.

How do upgrades work?

Upgrades take effect immediately. Stripe calculates any prorated charge or credit, and the existing renewal date does not change.

How do downgrades work?

Downgrades take effect at the next renewal. No mid-cycle refund or credit is provided for the current plan period.

What does setup include?

Standard personalized setup and training is $299 one time. We collect your approved business information, configure the channels in your order, and prepare the initial experience in Draft for review.

Are WhatsApp, Instagram, and other messaging channels included?

Chat AI supports selected messaging connections, but no channel is automatically active or included simply because it is supported. Your order and onboarding confirm availability, connection requirements, and any third-party charges before activation.

Can staff use a unified inbox?

The unified inbox can bring connected messaging conversations together, and staff can respond personally when needed. Inbound phone calls are a separate Voice AI service, not conversations in the messaging inbox.

Can LucidChat connect to my CRM?

Supported integrations and webhooks may connect approved workflows to business systems. A specific CRM connection depends on the system, workflow, and agreed setup; a ready-made connection to every CRM is not promised.

How does cancellation work?

Cancellation takes effect at the end of the current paid billing period unless otherwise stated in writing.

Is there a public trial or setup-fee waiver?

Chat AI Employee is $299/month. Setup & Training is a separate, non-waived $299 one-time fee. $598 before applicable tax is due at checkout. No public trial or public setup-fee waiver is offered. Applicable tax and the exact total are shown before payment.

What does the 30-day money-back guarantee cover?

The 30-day money-back guarantee applies only to an eligible first paid subscription purchase and excludes setup fees, add-ons, renewals, custom work, and accounts that abuse the offer or violate the governing terms.

Is checkout secure?

Yes. Card details are entered directly on Stripe. LucidChat does not receive or store your full card number.

Your privacy choices

Chat stays available. Optional analytics help us improve the site only if you allow them. Advertising storage stays off.