Chat AI Employee
Website chat, with supported messaging options where included in your order and configured, for questions, lead capture, and booking support.
AI support for calls, chats, and messages
Hire Your First AI Employee
Missed calls and messages can cost opportunities. LucidChat helps you answer questions, capture leads, and guide customers to the next step across inbound calls, website chat, and the messaging channels you choose and configure.
No account or email needed for your instant website Chat AI Preview.
Explore supported channels Instant response
Lead captured
Appointment booked
Available 24/7
Hi, do you offer free consultations?
Yes, we do. What service are you interested in?
I need help with a kitchen remodel.
Perfect. What is the best phone number and email for your consultation request?
555-123-4567 · alex@example.com
Type a message…➤
One platform, three ways to start
Meet customers wherever the conversation begins.
Start with customer messaging or inbound calls. Complete AI brings Chat and Voice together.
Voice AI Employee
24/7 inbound call handling with 500 Voice Minutes included every billing cycle.
Complete AI Employee
Chat + Voice AI working together, with 500 Voice Minutes included every billing cycle.
Recommended · Save $99/monthThe cost of a missed conversation
Every Unanswered Call or Message Could Be a Missed Opportunity.
Customers may call, visit your website, or message a connected social channel. Give them a helpful response even when your team is busy.
Unanswered phone calls
A caller who reaches voicemail may simply call the next business on the list.
Missed website chats
A visitor with a question can leave before anyone on your team sees it.
Unanswered messages
A message on a connected social channel can get lost while your team is busy elsewhere.
Busy and after-hours gaps
Customers do not wait for your team’s next open hour to ask for help.
Your channels, your choice
Meet customers where they reach out.
Connect the messaging channels your business uses. Voice AI handles inbound phone calls separately; your order and setup determine which channels are active.
Chat AIWebsite chat
Supported messagingWhatsApp
Supported messagingInstagram
Supported messagingFacebook Messenger
Supported messagingTelegram
Voice AIInbound calls
Supported messaging options are configured individually. Availability, connection requirements, and third-party charges are confirmed before activation.
Connected messaging, organized
One inbox for your connected customer messages.
Stop jumping between messaging apps. Your team can review conversations in one place and respond personally when a customer needs a human. Inbound phone calls remain a separate Voice AI channel.
See the conversation. Bring supported, connected messaging channels into one view.
Let AI help. Respond using approved business knowledge and channel rules.
Step in when it matters. Staff can take part in supported messaging conversations.
Beyond the first answer
Your AI Employee helps move work forward.
Answer questions, understand what customers need, and support an approved next step. Booking and business-system connections depend on your configuration.
Answer customer questions
Give useful answers based on your website and the business information you provide.
Capture and qualify leads
Collect contact details and ask the questions your team needs answered.
Help book the next step
Guide qualified people toward a call or appointment when a booking path is configured.
Bring in your team
Hand off conversations that need a personal answer or human judgment.
Connect your business tools
Use supported integrations or webhooks to pass information to your business tools when configured.
Handle routine follow-up
Trigger an approved next step through a connected workflow, such as n8n, when part of your setup.
Personalized setup
We help you put your AI Employee to work.
Choose the channels that matter to your business. We configure the initial experience with approved information, then you review it before activation.
Tell us about your business
Share your website, approved information, common questions, and the results you want.
Choose your channels
Select website chat, supported messaging channels, inbound Voice AI, or the combination that fits.
Personalize the experience
We configure approved knowledge, response rules, handoff, and supported booking or workflow connections.
Review before launch
Your initial AI Employee stays in Draft for review before activation on your selected channels.
From contact to next step
More than a reply. A clearer path forward.
Give customers a way to reach you, get a useful answer, and move forward while your team stays in control.
Respond
Help customers on the channels configured for your business.
Understand
Ask useful questions and capture the details your team needs.
Take action
Guide booking or an approved connected workflow when configured.
Keep people involved
Let staff review and handle conversations that need a human.
Clear monthly pricing
Choose the AI Employee Your Business Needs.
Start with Chat AI for website chat and configured messaging, Voice AI for inbound calls, or Complete for both. Channels and any third-party connection charges are confirmed during setup.
$299/month
Plus $299 one-time Setup & TrainingWebsite chat, with supported messaging options where included in your order and configured, for questions, lead capture, and booking support.
- Answer website visitors 24/7
- Give instant, business-specific answers
- Capture names, contact details, and intent
- Qualify prospects with consistent questions
- Handle approved objections in the moment
- Guide qualified leads toward appointments
- Escalate conversations when human help is needed
- Train on your website and approved knowledge
$499/month
Plus $299 one-time Setup & Training24/7 inbound call handling with 500 Voice Minutes included every billing cycle.
- Answer inbound calls 24/7
- 500 Voice Minutes included each billing cycle
- Give callers useful, business-specific answers
- Capture caller details, needs, and intent
- Qualify prospects with consistent questions
- Handle approved objections during the call
- Guide qualified callers toward appointments
- Escalate or route calls when configured
Best value · Save $99/month
Complete AI Employee$699/month
Plus $299 one-time Setup & TrainingChat + Voice AI working together, with 500 Voice Minutes included every billing cycle.
- Everything included with Chat AI
- Everything included with Voice AI
- One coordinated experience across chat and phone
- 24/7 coverage wherever conversations begin
- Lead capture, qualification, and booking support
- Approved objection handling across both channels
- 500 Voice Minutes included each billing cycle
- Save $99 every month versus separate plans
Supported messaging channels and a unified inbox are available where included in your order and configured. Channels do not activate automatically; provider charges may apply.
Experience it before you decide
See Chat AI. Hear Voice AI.
Build a temporary website Chat AI Preview, explore fictional industry demos, or call Luma for a live Voice AI conversation. The instant preview is not a configured multichannel implementation.
01
See Your AI Employee
Preview website Chat AI using information from your public website. No account or email needed.
Build my Preview →02Talk to Our Voice AI
Call Luma and experience a Voice AI conversation for yourself.
Call Luma →03Explore Industry Demos
Try fictional businesses designed to show realistic, grounded conversations.
View demos →Questions, answered
Frequently Asked Questions
What is a LucidChat AI Employee?
It is an AI assistant configured with your approved business information. Depending on your plan and setup, it can respond to website chats, supported customer messages, inbound calls, or a combination. It can answer questions, capture and qualify leads, guide booking, and hand off when configured.
Do I need both Chat AI and Voice AI?
No. You can choose Chat AI or Voice AI on its own. Complete AI combines both for businesses that want messaging and inbound phone coverage – and saves $99 per month versus buying both separately.
Can LucidChat respond to WhatsApp and Instagram messages?
Supported messaging channels can be configured during onboarding. Availability, connection requirements, any third-party charges, and the channels in your order are confirmed before activation. They are not all turned on automatically.
Can my team manage messages in one place?
Yes. The unified inbox brings connected messaging conversations together so staff can review and respond personally when needed. Phone calls are handled separately by Voice AI.
Can LucidChat connect with my CRM?
Supported integrations and webhooks can connect approved workflows to business systems. A specific CRM connection and action depend on that system and your agreed setup; there is no universal ready-made connection.
Will the AI pretend to be human?
No. LucidChat is designed to support clear AI disclosure and responsible use. You control the approved business information, escalation rules, and channel configuration.
Can LucidChat book appointments?
Yes. LucidChat can qualify prospects and guide them toward consultations, calls, demos, or appointments when a supported booking path is configured.
Will LucidChat replace my employees?
No. It helps with routine customer responses and next steps. Your team remains responsible for personal interactions, oversight, and business decisions.
How does setup work?
Standard personalized setup and training is $299 one time. We collect your approved business details, configure your AI Employee, and keep the initial build in Draft for review before launch.
Compare your paid coverage assumption.
Enter four inputs to compare coverage-equivalent paid hours with one LucidChat plan. This is a cost illustration – not a staffing plan or a promise of savings.
Human coverage
$7,274Illustrative monthly compensation
LucidChat plan
$699Recurring monthly subscription
Monthly difference
$6,575 lessLucidChat recurring cost in this illustration
Annualized difference
$78,905 lessMonthly difference × 12; setup fee excluded
Separate one-time cost$299 Setup & Training
The one-time $299 Setup & Training fee includes initial AI Employee configuration and training using your approved business information, plus one remote onboarding and training session for the owner and designated staff. We provide implementation guidance and reasonable follow-up support to help your team get started. Dashboard access is limited to authorized users. Additional custom or scheduled training may be arranged separately.
Not included in recurring monthly or annualized figures.Your next conversation is waiting
Ready to Meet Your First AI Employee?
Preview website Chat AI, or call Luma to hear Voice AI. Ready to put it to work? Review plans and choose the channels your business needs.